(1) System Enhancement for Medishield Life
MTS Online Portal Scheduled Downtime : 28 Apr 2026, 18:00 SGT - 29 Apr 2026, 00:00 SGT
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MTS Online Portal will not be available from 28 Apr 2026 6:00 PM to 29 Apr 2026 12:00 AM due to schedule deployment. We apologise for any inconvenience caused.
(2) Important notice for LTC users
Please ensure that you retrieve your client's latest LTC & SMF means-test and/or subsidy information from NMTS only through the "Query Latest MT Result" or "Subsidy Change Report (New)" modules for billing purposes.
Note: Client's latest MT exemption status can only be retrieved via "Query Latest MT Result" module.
(3) NMTS Enquiry Channel Update
The NMTS enquiry process is being streamlined for faster turnaround times.
- From 1 Jan 2026, please submit new NMTS enquiries via https://for.sg/ask-nmts
- You are strongly encouraged to use this channel rather than the MOHH NMTS Admin
email address to ensure your enquiry receives prompt attention
